Terms of service

Terms of Service

Last updated: June 12, 2026

Welcome to the Vigilance website.

By accessing and using this website, you agree to these Terms of Service. If you do not agree with any part of these terms, you should discontinue the use of this website.

1. Identification

Vigilance

Email: vigilance.eu@gmail.com

Tax Identification Number (NIF): 238 079 490

Address:

Rua Inês de Castro

3040-656 Carvalhais de Baixo

Portugal

2. Products and Availability

All products displayed on the website are subject to stock availability.

We reserve the right to modify, update, or discontinue products without prior notice.

Although we strive to present our products as accurately as possible, colors and details may vary slightly depending on the device used by the customer.

3. Pricing

All prices displayed on the website are shown in Euros (€).

We reserve the right to change prices at any time without prior notice. Such changes will not affect orders that have already been confirmed.

4. Orders

By placing an order, the customer confirms that all information provided is accurate, complete, and up to date.

We reserve the right to refuse or cancel orders in cases of fraud, misuse of the website, or obvious pricing or information errors.

5. Payments

Payments are processed through secure payment providers made available by Shopify and its partners.

Vigilance does not store customers' complete payment card details.

6. Shipping

Delivery times displayed on the website are estimates and may vary due to external factors, including logistics or customs delays.

Vigilance cannot be held responsible for delays caused by third parties or force majeure events.

7. Returns and Refunds

Returns and refunds are governed by the Return & Refund Policy available on the website.

Consumers within the European Union benefit from the rights provided under applicable legislation, including the legal right of withdrawal where applicable.

8. Intellectual Property

All content available on this website, including text, images, logos, designs, photographs, videos, and graphic elements, belongs to Vigilance or its respective rights holders.

The reproduction, distribution, modification, or use of such content without prior written authorization is strictly prohibited.

9. Website Use

Users agree to use the website lawfully and responsibly.

Any use that may compromise the security, operation, or integrity of the website is strictly prohibited.

10. Data Protection

Personal data is processed in accordance with the Privacy Policy available on the website.

11. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes shall take effect immediately upon publication on the website.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Portugal.

In the event of a dispute, the dispute resolution mechanisms provided under applicable law shall apply.

13. Contact

For any questions regarding these Terms of Service, please contact us: